About Your Visit

Masks are not required, but visitors are welcome and encouraged to wear them. Visitors must also follow our evolving health and safety guidelines, and prepare for ongoing operational changes to ensure a safe Museum experience for all. Learn more about how to get hereaccessibility resourcesvisitor guidelines, and where to visit nearby

A memorial pool is illuminated at night. Yellow lights are glow in the background as bluish light is reflected in the foreground.
Photo by Jin S. Lee

Health and Safety

The Survivor Tree stands slightly to the left in this photograph of the Memorial plaza. The tree's dark green leaves are contrasted by the lighter green leaves of the trees on either side of it.
Photo by Jin S. Lee

The 9/11 Memorial & Museum is dedicated to providing a safe and healthy environment for visitors and staff, and will continue to follow city, state, and federal safety guidelines.  

Learn and Explore from Home

Two eighty-foot tall steel columns, known as the Tridents, tower over the interior of the museum Pavilion. One World Trade Center points skyward outside the windows.
Photo by Jin S. Lee

The 9/11 Memorial & Museum offers you the opportunity to share in our commitment to commemorate the victims of the 9/11 and 1993 attacks, honor the courage of the first responders, and learn about the attacks and their aftermath through a host of online resources.

Happening Today

The Last Column towers toward the concrete ceiling of the Museum.
Photo by Dan Winters

What to expect and how to get the most out of your visit.

Getting Here

 Dozens of people walk in the shade of oak trees outside the Museum Pavilion on a warm, sunny day.
Photo by Jin S. Lee

The Memorial and the Museum are located at 180 Greenwich Street in lower Manhattan and are easily reachable by public transportation.


 A man speaking in sign language is silhouetted against a bright screen at the Museum.
Photo by Monika Graff

The 9/11 Memorial & Museum is committed to ensuring access to the Memorial and the Museum for all visitors and seeks to provide an equal opportunity for every individual to honor and remember the nearly 3,000 people killed in the terror attacks of September 11, 2001 and February 26, 1993.

Visitor Guidelines

Rows of green grass, ivy beds, and granite pathways continue parallel to one another across the Memorial Plaza. Nothing is in the foreground except for the trunk of a single oak tree. In the distance, people walk and sit under the Plaza’s many trees.
Photo by Jin S. Lee

Please be reminded that the Memorial and the Museum are sites of remembrance and quiet reflection. We ask that all visitors respect this place made sacred through tragic loss.

Museum Café

Cafe tables and chairs arranged on an atrium across from a large window and row of flags.
Photo by David E. Starke

Our Museum café is located on the atrium terrace and operates from 9 a.m. to 6 p.m. 

Museum Store

Interior of a gift shop, a long, modern room stocked with many types of 9/11 memorabilia.
Photo by David E. Starke

Our store is open during regular Museum hours, with all purchases sustaining the 9/11 Memorial & Museum. 

Ticketholder Benefits

Photo by Jin S. Lee

Please consider patronizing these local businesses while you're in lower Manhattan.