Contact Us

We encourage the public to contact us at any time regarding ticketing, group visits, donations, media inquiries, and more.


National September 11 Memorial & Museum

General Inquiries

Media Inquires

Lose Something?

  • To report an item lost or found, click here.


Media Center

Members of the media interested in covering the 9/11 Memorial & Museum can arrange a visit, request permission to film, or download hi-res images and videos.

Scholarly Research Requests

We support scholars working to expand professional and public understanding of a range of topics related to 9/11. To that end, we consider research requests from outside parties. Due to the high volume of applications, however, we are unable to accommodate all requests.


Ethical conduct and integrity are essential to our mission and operations. We have selected EthicsPoint to provide us with an anonymous and confidential method to hear your concerns or reports of misconduct.


The 9/11 Memorial & Museum welcomes any feedback, comments, and questions. Please e-mail us using the form below and your message will be reviewed.

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