Visit the Museum
The Museum is open Wednesday through Monday and select Tuesdays from 9 a.m. to 7 p.m. Visitors are invited to explore at their own pace, but should plan on spending 45-90 minutes here.
Museum Admission and Tours
Museum Admission $24-$36
Tickets, which include entry to all available exhibitions, can be purchased up to six months in advance.
Museum Admission + Museum Tour $44-$56
The best way to experience the 9/11 Memorial & Museum is through an expert-led tour. All tours are in English, 60 minutes long, and intended for adult and teenage visitors. (Listed price includes Museum admission.)
Memorial + Museum Tour $85
Examine what happened on 9/11; explore the history, rebuilding, and behind-the-scenes design of the site; and learn the stories of those affected by the attacks in this comprehensive tour of the outdoor Memorial and the Museum. (Listed price includes Museum admission.)
Early Access Museum Tour $75
Experience the Museum before it opens to the public in this intimate morning tour. During this tour, the story of 9/11 is told through monumental artifacts and the stories of those affected by the attacks. (Listed price includes Museum admission.)
Family Pass $106-$125
The Family Pass includes tickets to all available exhibitions, with up to 20% savings. The Family Pass for four includes two adult and two young adult tickets, and the Family Pass for five includes two adult tickets and three young adult tickets.
Official Downtown Experience $64.99-$84.99
Experience the past, present and future of Manhattan while exploring the 9/11 Memorial & Museum, the Statue of Liberty and Ellis Island, and One World Observatory with one convenient and cost-saving ticket.
New York CityPASS® $129-$154
NYC's top 5 attractions packaged together at up to 41% savings; valid 9 days and instant mobile delivery.
The New York Pass® by GoCity® From $164
Save up to 50% on 100+ attractions including the 9/11 Memorial & Museum. One pass. All the sights.
Special Consideration Groups
9/11 Family Members
9/11 Museum Members
9/11 Community Members
For individuals eligible for the World Trade Center Health Program; immediate family members of those who have died from 9/11-related illnesses and injuries; any rescue and recovery workers who are a part of our registry. Reservations required.
FDNY/NYPD/PAPD
(With valid ID)
Active/Retired U.S. Military (With valid ID)
Complimentary ticket offer applies only to servicemembers. Additional tickets for family members and friends are available for purchase and require a separate transaction.
Corporate Member Employees (With valid ID)
Free Admission Mondays
(5:30 p.m.-7 p.m.)
Additional Information
- The 9/11 Memorial is free and open to the public seven days a week, 8 a.m.–8 p.m.
- Museum tickets can be purchased up to six months in advance and include entry to all available exhibitions.
- Last admission is 90 minutes prior to closing.
- Children age 6 and under receive free admission, but a ticket is required for entry.
- Timed tickets must be purchased in advance.
- Advanced ticket reservations can be refunded or exchanged up to 24 hours in advance of specified date and time. We allow ONE exchange at no extra cost.
- Free Admission Monday tickets are available on the website each Monday beginning at 7 a.m. ET and are first come, first serve.
- For groups of 20 or more, please email groups@911memorial.org.
- Learn more about discounted and free admission to the Museum, including CityPASS®.