Two eighty-foot tall steel columns, known as the Tridents, tower over the interior of the museum Pavilion. One World Trade Center points skyward outside the windows.
Photo by Jin S. Lee

Media Center

This section of our web site is designed for members of the press and content creators of all types. It contains the most current information on how to get in touch with us if you'd like to work with us on a media story or content piece; arrange a visit; request permission to film here; or explore institutional background material.  

Visitation Numbers

  • Museum Visitation: More than 22.3 million visitors
  • Memorial Visitation: More than 72.2 million visitors 

For all press inquiries, please contact: press@911memorial.org.

High-resolution photography and HD b-roll video of the Memorial plaza, the Museum, and noteworthy events at the site are available by request. Please email press@911memorial.org.

Additionally, we invite you to learn more about our organization and its mission through our Annual Report  and at 911memorial.org. Both provide important information about our physical site, our programming, and impact. 

You can download our institutional backgrounder here. This document serves as an informational tool for members of the media who are interested in the 9/11 Memorial & Museum.

Those looking for access to work on the Memorial and the Museum site must complete the form at the bottom of this page.

 

The 9/11 Memorial & Museum takes great care to preserve the sacredness of our site as part of our responsibility to our stakeholders, especially 9/11 family members, first responders, and members of the community personally affected by the attacks of September 11, 2001 and February 26, 1993. All media working on the site should observe the following guidelines: 

  • Both on the Memorial plaza and within the Museum, all equipment should be kept to a minimum and must be easily carried by the crew. 
  • All media must be accompanied by a member of the communications team inside the Museum; only credentialed members of the media working on assignment will be accommodated on scheduled visits.
  • Interviews are not permitted inside the Museum unless prior arrangements have been made through the Communications Department, including Museum employees and volunteers. For interviews, please submit a request via the form below.
  • Photography and videography are prohibited in the historical and memorial exhibitions; however, b-roll of both spaces can be made available via the form below upon request.
  • Scheduled visits are subject to change. 

In addition to the aforementioned, all working media must observe the normal rules and regulations of the Memorial and the Museum. Thank you in advance for your cooperation to make your visit successful.

Access for Press, Television, Film, and Content Creators

All media interested in filming at the 9/11 Memorial & Museum must receive prior written authorization from the Communications Department. 

If you are a member of the press looking to film on our site, please email press@911memorial.org for more information about receiving a permit. 

All other filming requests will be evaluated on a case-by-case basis. Learn more here.

News Releases and Statements

Read our press releases from 2011 to present.

A reflecting pool of the Memorial is lit up at night. Illuminated water falls down the walls surrounding the expansive, square pool before disappearing down a square hole in its center. Lights from the Museum Pavilion and surroundings buildings enclose the Memorial.
Photo by Jin S. Lee